After mobile phones on the city's first underground Mumbai Metro Aqua Line 3 went blank, a note was put up at stations in which authorities urged commuters to use tickets in the app in offline mode before entering the station
The Mumbai Metro Aqua Line has been stuck in a dispute with cellular operators over its policies on telecom infrastructure. File Pic
Mobile phones on the city's first underground Mumbai Metro Aqua Line 3 went blank on Wednesday, leading to major inconvenience for commuters, as they could neither buy online tickets from ticket machines nor make transactions or receive calls and messages.
In a note put up at stations, authorities urged commuters to use tickets in the app in offline mode before entering the station.
The Aqua Line has been stuck in a dispute with cellular operators over its policies on telecom infrastructure.
While Aqua Line 3 did not comment on mobile phones of all networks going blank on Wednesday, in response to a query regarding its dispute with cellular operators, it had earlier stated:
"With an intent to provide cellular connectivity in the Underground Metro system to all passengers, MMRC had invited bids to set up neutral/common infrastructure which could be used by any telco. This is in line with the best practices followed by other large-scale infrastructure projects such as airports and metro rails across India. MMRCL undertook an open tender process to onboard a neutral infrastructure provider. The telcos gave their letters of support to the participating bidders, thereby endorsing the tender process. The selected neutral infra provider has the requisite licence to lay and operate the infrastructure, which they have already implemented. As the said provider was onboarded through a competitive, fair and transparent tender process, any allegations against MMRC of illegalities in the process are completely baseless and unfounded."
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